Terms of Service
Accelerated Innovation LLC
Effective Date: August 28, 2026
Last Updated: August 28, 2026
These Terms of Service (“Terms”) govern your access to and use of the website acceleratedinnovationai.com (the “Site”) and the AI automation and agent-management services (the “Services”) provided by Accelerated Innovation LLC (“Accelerated Innovation,” “we,” “us,” or “our”), an Arizona limited liability company located at 2027 E University Dr, Unit 117, Tempe, AZ 85288.
By accessing the Site, contacting us, or engaging us as a client, you (“you,” “your,” or the “Client”) agree to these Terms. If you do not agree, do not use the Site or the Services. These Terms work alongside our Privacy Policy.
1. Relationship to the Service Agreement
These Terms govern your use of the Site and any free tools or resources we make available (including a free website or AI chat widget provided at no charge).
For paid engagements, you and Accelerated Innovation will sign a separate written Service Agreement describing the specific deliverables, fees, and scope. That signed Service Agreement controls the paid engagement, and where it conflicts with these Terms, the Service Agreement prevails. These Terms fill any gaps the Service Agreement does not address.
2. Eligibility
To use the Site or the Services, you must:
Be at least 18 years old and able to form a binding contract;
Be located in and using the Services within the United States — the Site and Services are directed to U.S. businesses only and are not offered to individuals or entities outside the United States;
Use the Services for business or commercial purposes, not personal, household, or consumer purposes; and
Provide accurate information and be authorized to act on behalf of the business you represent.
We may limit each business to a single account and may refuse, suspend, or terminate access to anyone who does not meet these requirements.
3. The Services
Accelerated Innovation builds and operates AI automation and agent-management solutions on a done-for-you basis, which may include (depending on your engagement):
A website and/or AI chat widget (booking information, FAQ, lead capture);
AI messaging agents across channels such as web chat, Instagram, Facebook Messenger, and WhatsApp;
Voice agents for phone answering, booking, and reminders;
Automated customer communications, including appointment follow-ups, win-back sequences, onboarding, and dispatch/ETA notifications; and
Advertising creation and management.
We deliver the Services using third-party platforms (see Section 9). The specific deliverables, timelines, and boundaries for any paid engagement are defined in your Service Agreement and its referenced scope document. Work outside that scope requires a written change order.
4. Payment Terms
Free tier. Where we provide a website or AI chat widget at no charge, no service fee applies. You remain responsible for any third-party pass-through costs we disclose to you in advance (for example, hosting of roughly $20–30 per month).
Paid tiers. Fees, billing frequency, and any setup fee are set out in your Service Agreement. Unless that agreement states otherwise:
Billing is month-to-month with no minimum term. You may cancel at any time, effective at the end of the current paid month. There is no lock-in and no cancellation penalty.
Fees are billed in advance for each monthly period and are non-refundable, including for partial months. You are responsible for payment for any month in which the Services were active.
Payments are processed by Stripe. You authorize us to charge your designated payment method for recurring fees until you cancel.
We may revise pricing for future billing periods on at least 30 days’ written notice; current-period pricing is fixed.
If payment is more than ten (10) days overdue, we may pause or suspend the Services after written notice.
There are no free trial periods unless expressly offered to you in writing.
5. User Responsibilities and Acceptable Use
You agree to use the Site and Services lawfully and only for legitimate business purposes. You will not, and will not permit others to:
Use the Services in violation of any applicable law, regulation, or third-party right;
Send, or cause us to send, communications to any recipient without the legally required consent (see Section 8);
Resell, sublicense, rent, or redistribute the Services, automations, agents, or any deliverable to a third party without our written permission;
Reverse-engineer, decompile, copy, or attempt to extract the underlying methods, templates, prompts, or configurations we use to deliver the Services, except to the extent this restriction is prohibited by law;
Use the Services to generate or distribute content that is unlawful, deceptive, defamatory, harassing, infringing, fraudulent, or that promotes illegal activity;
Introduce malware, attempt to gain unauthorized access to any system, or interfere with or disrupt the Site, the Services, or the third-party platforms we rely on;
Misrepresent your identity or authority, or provide false information; or
Use the Services to build a competing offering by copying our implementation.
You are responsible for the accuracy and legality of any content, data, branding, or instructions you provide to us, and for maintaining the security of your own accounts and credentials.
6. Intellectual Property
Our property. We own and retain all rights to our general methods, know-how, templates, prompt libraries, workflow frameworks, tooling, brand, and the content of the Site. Nothing in these Terms transfers ownership of any of that to you. Where we provide a deliverable for your use, you receive a limited, non-exclusive, non-transferable license to use it for your own business for as long as your engagement is active.
Your property. You own and retain all rights to the business data, customer data, content, copy, logos, and branding you provide to us. You grant us a license to use that material solely to deliver and operate the Services for you.
Client-specific configurations. Automations and configurations we build for you on third-party platforms (for example, a Go High Level sub-account) depend on those platforms and on our management. These configurations may become unusable to you after termination unless separately replicated on a platform you independently control. This is a real limitation of the platform model, not a formality, and we will flag it to you directly.
AI outputs. As between you and us, and subject to payment, you may use the outputs generated for you by the Services in your business. You are responsible for reviewing those outputs before relying on or publishing them (see Section 7). We make no claim of ownership over the outputs generated for your business, but we retain ownership of the systems that produce them.
7. AI-Specific Terms and Disclaimers
The Services use artificial intelligence, including third-party large language models and automation platforms. You acknowledge and agree that:
AI outputs can be inaccurate, incomplete, or unexpected. AI may generate responses that are wrong, outdated, biased, or misleading (“hallucinations”). Outputs are provided for your business use as a productivity aid, not as professional advice.
Human review is required. You are responsible for reviewing, verifying, and approving AI-generated content, messages, bookings, and other outputs before they are sent, published, or relied upon. You must not rely on AI outputs, without independent human review, for medical, legal, financial, safety, employment, or other high-stakes or legally significant decisions.
You direct the use. You are responsible for how AI agents and automations are used in your business, for the messages they send under your business identity, and for the outcomes of that use.
Third-party model behavior is outside our control. The behavior, availability, and policies of the underlying AI providers may change, and we do not guarantee any specific output, uptime, or result.
No guaranteed results. We do not warrant that the Services will generate any particular number of leads, bookings, conversions, or revenue.
8. Automated Communications (SMS, Voice, TCPA / A2P)
If your Services include automated text messages, voice calls, or other automated customer communications:
You are solely responsible for obtaining and maintaining valid, documented consent (opt-in) from each recipient, consistent with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, carrier requirements (including A2P 10DLC registration), and other applicable law.
We will advise on and help implement consent-capture language and opt-out mechanisms (such as STOP to unsubscribe and HELP for assistance) as part of the build, but you bear ultimate legal responsibility for consent validity, message content, and ongoing compliance, because you own the customer relationship and the messaging is sent under your business identity and number.
You will indemnify us for claims arising from your failure to obtain or maintain valid consent, or from message content you direct that violates applicable law. This complements Section 13.
9. Third-Party Platforms and Services
We deliver the Services using third-party providers, including:
ProviderPurposeGo High LevelCRM, automation, messaging, and data storageBuildMyAgentAI agent building and deploymentStripePayment processing
Your use of the Services may be subject to those providers’ own terms and policies. We are not responsible for the acts, omissions, availability, pricing changes, security, or failures of any third-party platform, including carrier SMS networks and AI model providers, which are outside our direct control. A change or outage affecting a third-party platform may affect the Services.
10. Our Rights — Suspension, Termination, and Changes
We may, at our discretion and where reasonable with notice:
Suspend or terminate your access to the Site or Services for non-payment, breach of these Terms, unlawful or abusive use, or risk to us or to a third-party platform;
Modify, add, or discontinue features of the Services, or the Services themselves, including in response to changes in the third-party platforms we rely on; and
Update these Terms as described in Section 16.
For paid engagements, termination and transition assistance follow your Service Agreement. Either party may terminate a month-to-month engagement at any time, effective at the end of the current paid month.
11. Disclaimers of Warranty
The Site and Services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that the Site or Services will be uninterrupted, error-free, secure, or free of harmful components, or that any result, output, or business outcome will be achieved.
12. Limitation of Liability
To the fullest extent permitted by law:
Neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, lost data, or loss of goodwill, arising out of or relating to the Site or Services, even if advised of the possibility.
Our total aggregate liability arising out of or relating to the Site, the Services, or these Terms will not exceed the greater of (a) the total fees you paid us in the three (3) months preceding the event giving rise to the claim, or (b) USD $100.
We are not liable for outages, delays, failures, security incidents, or acts of any third-party platform (including Go High Level, BuildMyAgent, Stripe, AI model providers, and carrier networks) outside our direct control.
Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; in that case our liability is limited to the maximum extent permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless Accelerated Innovation and its member, contractors, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or Services; (b) content, data, or instructions you provide; (c) your violation of these Terms or of any law; and (d) your failure to obtain or maintain required consents for automated communications (Section 8).
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles.
Informal resolution first. Before starting formal proceedings, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute for at least 30 days.
Binding arbitration. Any dispute not resolved informally will be settled by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator, with the seat and any in-person hearing in Maricopa County, Arizona. Judgment on the award may be entered in any court of competent jurisdiction.
Class-action waiver. Disputes will be resolved only on an individual basis. You and we each waive any right to bring or participate in a class, collective, or representative action.
Small-claims carve-out. Either party may instead bring an individual claim in small-claims court in Maricopa County, Arizona, if it qualifies.
Injunctive relief. Either party may seek injunctive or equitable relief in a Maricopa County court to protect intellectual property or confidential information.
15. Confidentiality
Each party will keep the other’s confidential business information (including pricing, customer data, and technical implementation details) confidential and use it only as needed to perform under these Terms or a Service Agreement. This obligation continues after the engagement ends.
16. Changes to These Terms
We may update these Terms from time to time. Changes take effect when we post the revised Terms on this page with an updated “Last Updated” date. If a change is material and you have an active paid engagement, we will make reasonable efforts to notify you. Your continued use of the Site or Services after changes take effect constitutes acceptance.
17. General
Independent contractor. We act as an independent contractor, not your employee, agent, partner, or joint venturer.
Assignment. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
Severability. If any provision is held unenforceable, the rest remain in effect.
No waiver. Our failure to enforce any provision is not a waiver of it.
Entire agreement. These Terms, together with the Privacy Policy and any signed Service Agreement, are the entire agreement between you and us regarding the Site and Services and supersede prior discussions.
18. Contact
Accelerated Innovation LLC
Email: [email protected]